The process of payment and debiting funds for the game server
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To ensure uninterrupted operation of the game server, it is crucial to adhere to payment deadlines. Below are the rules for fund deductions, renewal conditions, and consequences of delays.
Invoice Issuance and Payment Deadlines
An invoice is generated 3 days before the end of the current paid period. A notification is sent to your email and displayed in your personal account. Funds are deducted on the day the period ends. For example, if the server is active until October 10, the deduction will occur on October 10. The invoice can be paid manually at any time after it is issued, even if autopay is enabled.
What Happens if a Deduction Fails?
If payment is not processed on the day the period ends, the server will be suspended the following day (e.g., October 11 in the example above). All data is preserved, but access to the server is blocked. You will receive a warning about the failed deduction and the need to complete payment.
Restoration After Suspension
You have 3 days from the server suspension date to pay the invoice. For example, if the server is suspended on October 11, payment must be made by October 14 inclusive. On the 4th day, the server and all data will be permanently deleted.
Specifics for Certain Countries
Users in some regions may not have access to automatic deductions due to payment system restrictions. Pay invoices manually via your personal account (using cards, cryptocurrency, or other available methods). Server suspension and deletion rules apply uniformly to all users.