Server Analytics: What is it and what opportunities does it provide?

Server analytics is a tool that allows owners and administrators to obtain detailed statistics on player activity on the server. It helps to better understand how users interact with the server, which games are the most popular, and identify possible issues and areas for improvement.

What data does analytics provide?

The analytics system collects and displays the following key parameters:

Total sessions — the number of times players connected to the server.
Unique players — the number of different users who logged into the server.
New players — the number of new users who connected for the first time.
Total playtime — the total time spent by all players on the server.
Longest session — the duration of the longest gaming session.
Average session time — the average length of gaming sessions.
Sessions per player — the average number of gaming sessions per user.
Active players — a list of users who were connected to the server and their time spent on the server.

This data allows tracking server activity, understanding user engagement, and making decisions to improve the gaming experience.

Why might analytics be unavailable for some games?

Unfortunately, not all games support integration with the analytics system. This may be due to various factors:

Lack of built-in data collection support. Some games simply do not transmit the necessary data on sessions and players.
API limitations. If the game does not provide access to connection information through an API, analytics cannot be obtained.
Technical limitations. In some cases, the game engine or server architecture does not allow collecting statistics.
Developer policies. Some game developers restrict data collection for privacy reasons.

List of games no supporting analytics

Currently, analytics is not available for the following games:

Windrose

If your game is on the list, it means that analytics is not available for it at this time. However, we are constantly working to expand the list of supported games.

What to do if analytics is not working?

If your server is in the supported list but analytics is not displaying data, try the following:

Restart the server and check integration settings.
Make sure the server is correctly transmitting data to the analytics system.
Contact support for more information.

If the server analytics are not displayed, one possible reason could be the mods installed on the server. In some cases, mods can interfere with the proper collection or display of data. If you encounter this issue, we recommend contacting support—we’ll help you identify the cause and find a suitable solution.

We strive to make game statistics as convenient and informative as possible. If you have suggestions or questions, contact our support team!